Looking Back Where You Came From

If you’re stuck in life trying to move on the internet might throw back at you various quotes in the vain of: if you’re trying to move forward then don’t look back. This blog isn’t about philosophy but sometimes it’s damn well close.

Recently I caught myself reminiscing the earlier days of my career when I’d joined the family firm and ended up taking charge of the IT infrastructure. When I started this was one Fujitsu box running Small Business Server 2003 along with a rabble of Windows XP desktops dotted about. There were a few Vista laptops appearing as well at the time.

When I first joined the company I became aware of an issue that would strike at some point over the weekend. On almost all Monday mornings the internet would be down. Not every Monday but quite a lot.

The simple fix was to exclude the Internet Security and Acceleration Server (ISA and now called Forefront Server) proxy cache file from the weekly full backup that Backup Exec was doing. That was the first major IT issue solved in my career.

Curvy boxes were an in thing back then.

Shortly after fixing that the company decided it had outgrown the Small Business Server 2003 setup and we decided to replace it with Small Business Server 2008 on advice of our IT partner. Windows 7 had also appeared which was of keen interest to the company and long suffering employees with that all too blue XP interface.

But if you don’t know much about the legendary Microsoft product that was Small Business Server I’ll explain dear reader.

The big idea with Small Business Server was to bundle together many core products vital to a growing business into one licence, at a reasonable price and all carefully designed to work together more or less out the box. It would then be up to an IT provider to design, implement and support the server. In addition if you needed it you could buy the shiny Premium add-on which granted a second Windows Server plus a licence for my favourite video game SQL Server (at the time the rather advanced SQL Server 2008).

For Small Business 2008 it would provide: Active Directory, Microsoft Exchange, File & Print, SharePoint, Windows Server Update Services plus a backup solution built in. To manage all this the server offered a console which also reported on the status of the server as well as the clients connected to it. Somehow it was a product that was sold like an appliance, worked like an appliance but wasn’t actually an appliance.

(There’s probably something important I missed out in that list).

Did I mention this thing also provide Remote Desktop Web Gateway and PPTP based VPN? Yes indeed! This was a more innocent time in the age of the internet where broadband lines weren’t quite as ubiquitous as they are now. You did have to run it behind a router as having a second network interface was prohibited.

SBS 2008 Console
Behold! The SBS 2008 console.

But in my tenure as an SBS admin this simply wasn’t enough. Nope. We decided to add on Symantec’s Backup Exec and Sophos Endpoint AND Sophos PureMessage. Somehow it all continued to work together.

This product back in the day was on one hand valuable for small/medium businesses to access server technologies but on the other questionable as to whether it was such a great idea to actually run it. By the standards of today it’s an absolutely crackers product for a small to medium business to run because the sheer number of moving parts on the installation were asking for trouble.

I would be very surprised if there weren’t stories of horror out there of SBS completely falling over, backups not working and entire businesses grinding to a halt. This product was arguably dangerous to run a small to medium business upon.

The world moved on from Small Business Server and the last version would be Small Business Server 2011 based on Windows Server 2008 R2. For the Windows Server 2012 era Microsoft would replace it with Windows Server Essentials and also nudge you towards Office 365.

By the standards of today it’s an absolutely crackers product for a small to medium business to run…

I owe a great deal to Small Business Server. What I learned running the product was the basis for the first 16 years of my career. After 9 years I moved onto a consultant role and took the skills with managing Windows Server, Active Directory and most importantly SQL Server. Arguably the last remaining “on-premise” skills now that the world is more cloud centric.

The most valuable lessons I learned from supporting Small Business Server?

First was to never run a server on RAID5 because whilst the storage is efficient (only 33% is used for parity) the performance was absolutely dire. Taking 10-20 minutes plus to reboot whilst emails were probably getting lost was unacceptable then and would be grounds for dismissal now.

Second was that given the rise of email, instant messaging and to a lesser extent services like SharePoint it’s absolutely vital to keep these afloat and therefore a single box running everything is too great a point of failure in the business. It’s time to consider hosted or cloud for such things unless you have the resources to reliably host and build adequate redundancy on site.

Third well now the product has gone it’s always worth remembering that there was a time where we needed to run everything ourselves. In a cloud first era someone still has to do the work in the datacentre to run all of this. Tip a thought to those individual every so often an appreciate the work that gets put in.

(And no I don’t want Small Business Server back)

Mirfield, #ITSOKAYTOTALK

Andy's Man Club Logo

Suicide is the biggest killer of men under 45. We lose 1 man every 2 minutes to suicide. It’s an absolutely shocking statistic.

On Monday 17th April 2023 we’re opening the doors of Andy’s Man Club in Mirfield where I live. We’ll be open from 7pm at Mirfield Library every Monday except bank holidays. I’m a veteran facilitator at the nearby Huddersfield club and I’m proud to be part of the team that’s going to help establish another club in the area.

My Andy’s Man Club (AMC) story began during the pandemic. As a single person with mental health issues occurring earlier in my life I was suddenly faced with a situation where I was alone, isolated and in danger of a serious relapse. Without the usual human contact we take for granted I was essentially facing the most serious global crisis since perhaps the Second World War all on my own. I attended the online sessions and found great comfort being able to say what was on my mind without fear of judgement. It got me through those turbulent days of uncertainty and isolation.

Just when I thought I’d cleared the exit of that situation I was faced with a series of events I could never have predicted would happen. On one particular April morning I received a text message from a woman who I was dating to say it was all over and she wasn’t interested in perusing a relationship. Considering things seemed to be going really well I was absolutely gutted. I did what I do best and went swimming that evening to try clear my head, let all that grief out in the pool then came back home and made myself a Shakshuka. Just when I thought my day couldn’t get any worse I received a call that same night from my best friend to deliver some disturbing news. A mutual friend of ours who’d unexplainedly lost contact with us had been convicted in court of some serious offences without us even knowing what had happened or why. Not only did I not understand what was going on I also didn’t actually know at the time what would happen to me and if I’d be caught in the fallout from it.

It was without a shadow of a doubt the worst day of my life so far.

The day after I had to take the afternoon off work because I was that distraught. I seriously had to consider that as a result of my so-called friend’s actions that my life would implode. I didn’t even have chance to grieve over a lost relationship. That’s when I realised that my attendance at Andy’s Man Club had to continue. Shortly after that day of infamy AMC gave the all clear to restart face to face sessions. I turned up at my first session and in all honesty I had to catapult myself through the front door I was that nervous.

Thankfully the facilitation team were absolutely fantastic. Two of the facilitators had a chat to me about the session format and rules, another facilitator made me a brew and I was in. I got my chance to open up to the group and surprisingly found another member who’d gone through a similar experience. Just having the space to open up gave me the chance to move on with my life and get back in control over what was going on in my head.

Fast track perhaps a year later things were on the up. The pandemic in the UK was under control and things were getting to the new normal. I got asked to be a facilitator. It’s been one of the biggest honours in my life and one that I least expected. I honestly thought I was in trouble somehow when the facilitator team asked me after the session to have chat!

That’s my AMC story and arguably the single biggest reason I’m not a statistic either for mental health reasons or for something far worse.

So, men of Mirfield (and even beyond) the invitation to you is to come visit, have a brew with us and get things off your chest. Attendance (and the brew) is always free and all sessions are run in the understanding of confidentiality and no judgement.

Remember: #ITSOKTOTALK

LastPass Breached But Don’t Give Up On Your Password Manager

In the news recently has been that the Password Manager service LastPass was infiltrated and password vaults were stolen. The jist of it is that attackers were able to gain access to the company’s development environment and by extension raid a backup environment for customer password vaults.

Understandably a lot of people out there who have used LastPass will be very worried. For the IT profession there will begin questioning over how this has happened and how we should be responding when consulting. From my perspective this isn’t a post to defend LastPass, explain the attack or analyse what they should’ve done. That’s a whole separate subject matter and whilst these questions are important what I’m going into here is about the general theory of password managers, the immediate impact to users on the data loss and the potential security responses to it.

With the LastPass hack the vault that was stolen and much of the data in there was encrypted. In the December 22nd post from Karim Toubba the stolen data is described as:

The threat actor was also able to copy a backup of customer vault data from the encrypted storage container which is stored in a proprietary binary format that contains both unencrypted data, such as website URLs, as well as fully-encrypted sensitive fields such as website usernames and passwords, secure notes, and form-filled data.

Karim Toubba, LastPass, December 22nd 2022

The attacker was able to go and retrieve customer data pertaining to their account details such as their email address, billing address, phone numbers and IP addresses that were used to access the vault. Whilst this would appear that customers got off lightly this data is still sensitive and we’ll go into that in a bit.

Concerning the stolen vaults each one was protected with AES-256 encryption using a secret derived from the user’s master password. If users have gone with the security defaults of a 12-character password and 100,100 iterations on the Password-Based Key Derivation Function (PBKDF2) then it would take a considerable amount of processing power – potentially millions of years with the technology we currently have commercially available – to crack a properly secured vault. The attacker would have to keep hold of the trove long enough for a weakness to be found or wait enough time for the right computing power to be available and by which point the data could be useless anyway.

Based on what LastPass has said I would remain cautious but anything hyper-sensitive in the vault such as email accounts, banking or financial accounts, social media accounts and medical accounts I would instantly change as a swift precaution.

As touched on above however is that customer data was not kept encrypted. Arguably the biggest risk LastPass users now face is that the attacker has enough information to go targeted phishing against victims to either get the master password for the vault or for specific websites of interest they’ve identified.

My recommendations on password managers still stands the same and that is to combine a password manager with a separate multi-factor authentication (MFA) tool for the vault and contained logins. At the moment my favoured tools are Bitwarden combined with Yubikeys. An important note on what I’ve just said there: I do not use Bitwarden to store MFA codes. Whilst I think that it might be a good idea to add MFA codes to a vault if you for some reason have to share the account with a team on balance they really should be separate. Also a good point to make is that MFA backup codes don’t belong in the vault either.

YubiKey. Tethered to an old Intel Xeon so it can’t escape.

Yes there is considerable argument that an offline password management tool like Keepass is a much safer option but that in itself brings its own problems. What happens if you lose the vault and your backup is insufficient? What happens if you can’t get to the vault in a critical moment because it’s not with you on person? What if the vault is stolen from you and you didn’t apply security practices as good as you thought? As always with security it’s a battle between doing the most secure thing and most convenient option. Personally I stick with the online option so I don’t have to worry about any of this.

In short: don’t give up on password managers. The benefits of having them far outweighs going back to a shared password for all your accounts. As long as LastPass users had a decent master password on their vault, applied MFA to sensitive accounts, changed passwords for anything hyper-sensitive and most critically watch for phishing attempts then I would hope that victims will remain safe from mass attacks.

I Survived Consulting in 2022

That’s it for 2022. I packed away my work laptop and phone after submitting my final timesheet of the year. Overall it’s been a great year working hard, responding to the challenges of modern working and supporting organisations whatever their mission may be.

Lots happened for me in 2022. Professionally I ascended to membership of the British Computing Society, passed a few Microsoft exams and also formally adopted permanent working from home. In my private life I helped pull off a successful beer festival and bonfire as part of Mirfield Round Table, I got close to my goal of swimming 10k by swimming…9k…but I also had my heart broken a couple of times :’-(.

Key Anticipations for 2023

It’s getting a lot cloudier out there. For my part in this I’m going to be focusing a lot lot more on cloud hosted applications whether that be lifts n’ shifts to public cloud VMs or migrating clients to cloud native solutions. Fact is they don’t want anything “on-prem” anymore. Fine by me.

I also anticipate we’ll be talking more about general ethics in IT. Whether that be privacy concerns, making the profession more inclusive or ensuring that we are safeguarding the planet for future generations we do have our work cut out for us and it’s critically important we rise to that challenge.

We’re also inevitably going to see a lot more challenges regarding security, stability and connectivity. As we move to (arguably) post “Wintel” desktop and server world to one that’s more cloud native and ARM powered we will see opportunities and problems arise. A constant challenge of mine is getting applications into the hands of users in a variety of settings, devices and conditions. My personal challenge for 2023 and beyond will be to make sure I can do that for people who aren’t “Wintel native”.

However your 2023 looks I wish you a Merry Christmas and a Happy New Year.

Winter Beckons

British Computing Society

I’m at a busy time in consultancy!

The only recent professional development to share is that recently joined the British Computing Society which I’m currently on the induction phase. More on that story later but yet another shiny badge right here. 

We’re fast approaching Christmas which means that winter is also looming for those in the northern hemisphere of planet Earth. Conditions in the UK are also becoming quite challenging. The cost of living crisis is making a real, human impact and we are also entering a period of economic recession. We’ve also got to adapt to Brexit whether we voted for it or not. With this in mind I’ve been making sure I’m as prepared for the winter months as best as possible to ensure I am mentally well.

I thought I’d share some tips for surviving work from home (WFH) during winter. These are written by an IT person so take and tweak accordingly.

  • Ensure you’re interacting with others and not just through glass – if you are like me and live alone this is not the greatest time of the year. It can get lonely and is very much a dehumanising experience. I attend Andy’s Man Club on a fortnightly basis to discuss my feelings and listen to other men doing the same in a mental health safe space. For women we signpost to Women’s Wellbeing Club as an equivalent.
  • Set aside your workspace – if you can make sure that your workspace is for work only, keep the door shut and talk to other inhabitants that live with you to set boundaries. This minimises the disruption and keeps your mind focused on work.
  • Maintain a line between work and home – on meetings ensure that you use a background, and also use a headset to ensure the conversation is kept private. At the end of the day shut down laptops & phones and then shut the door. You are done, you are human and it’s time to rest. Stick to set working hours and ensure you are setting time aside for self-care and rest. It’s not a guilty pleasure, procrastination or anything else. You need this time to reset.
  • Write your tasklist – write down everything you need to get done in a day. Prioritise the important things you need to do, delegate the tasks that you can to share the workload and plot the tasks that can wait for days when the load is lighter. Ensure that you ask for a deadline from colleagues and remember that “no” is not a bad word; it’s actually a good one! If there’s too much to handle you need to say it!
  • Exercise – get out the house daily for exercise whether that just be for a walk or for something more strenuous like a run. I’m indoor swimming now which helps.
  • Check in with Colleagues – keep communication constant even if that only starts with “Hello” on a morning and “Goodnight” in your team channel. Do share any big problems, unusual discoveries or even funny incidents you’ve had. This way you aren’t being forgotten about.
  • Journal – write down thoughts and feelings onto a suitable medium and keep a track of any persistent thought patterns. If you do identity anything that’s making you feel down make sure to act on it whether that being by raising it with your team, a manager or taking action yourself.
  • Get out for a day – contradicting a few points above but I’ve found it helpful to work from a coffee shop 1 day a week. I do have to provide mobile internet for security purposes but I’ve found that this breaks up the week and gives me something to look forward to

Please put a comment below to share your tips or just check in if you’re having a bad day. I’d love to hear from you.

Ubuntu 22.04.1 and Also How I Solved the F*****g /Boot Space Issue

Canonical have today released Ubuntu 22.04.1 and by extension opened direct upgrades for installs running 20.04.

I was very excited to upgrade today with my StarBook Mk V but I came across an issue that’s plagued me for some time not just with distribution upgrades but occasionally with routine updates.

Situation: when you run updates/upgrades you get something along the lines of this:

The upgrade needs a total of X M free space on disk '/boot'. Please free at least an additional Y M of disk space on '/boot'. You can remove old kernels using 'sudo apt autoremove', and you could also set COMPRESS=xz in /etc/initramfs-tools/initramfs.conf to reduce the size of your initramfs.

Running sudo apt autoremove doesn’t resolve the problem and as a Linux novice I cannot speak about compressing initramfs & the implications there.

Apparently this is caused by a load of kernels the system “hangs onto” following an upgrade filling up the /boot partition. I *think* this is fixed /better handled in versions after 20.04 but I’m not so sure. Indeed it’s a very bizzare problem because surely Ubuntu ought to handle this itself right?

Today I found out how to deal with it and I decided to share it with the internet. Disclaimer: I’m currently learning Linux and Ubuntu. This may kill your system. If it does I apologise but only slightly.

First thing’s first: list the current kernel that’s currently in use. We’re going to try really hard not to delete it.

uname -r

Once you’ve made a note of that then list out the kernels that have been installed:

dpkg -l | grep linux-image

In my case there were about 7-8 listed (!!!) in addition to the currently running kernel. What we need to do is trim this list down so that we’ve got some space in the /boot partition.

At this point you should’ve got a backup and possibly consulted someone who’s a Linux expert as opposed to a Microsoft one.

Remove excess kernels by running the following command depending on what you find (replacing the version numbers of course):

sudo apt-get purge linux-image-5.xx.x-xx-generic
sudo apt-get purge linux-image-unsigned-5.xx.x-xx-generic

You should probably keep the immediate past version to the one identified with uname -r.

This should free up enough disk space in /boot so that you can upgrade your OS however you may run into the problem I had and this is the one that’s bugged me for ages: if you remove the signed image for whatever reason apt installs the corresponding unsigned image. Not knocking a free offer but I’m not sure why that is. So anyway the trick is to purge both signed and unsigned at the same time like so:

sudo apt-get purge linux-image-5.13.0-44-generic linux-image-unsigned-5.13.0-44-generic

Once you’ve got the list down to about 2 kernels you should be able to update.

I’m so far enjoying Jammy Jellyfish and it was good fun finally cracking the excess kernel problem at the same time.

AZ-900: Just Have Fun With It

Third exam of the year. This time it’s AZ-900: Azure Fundamentals and yes here’s another shiny, shiny badge I can show to Mum to prove it:

Azure Fundamentals Badge

AZ-900 is the easiest Microsoft exam I’ve ever done by a long way. It’s testing knowledge of Azure at a very basic level. That being said it’s definitely not one to underestimate. You need at least a superficial understanding of how Azure works and what the key concepts are with cloud computing.

On May 5th 2022 Microsoft adjusted the exam and made it even more fundamental going as far as removing the bits about databases. A lot of the resources you’ll find on the internet therefore probably go far too into depth.

The Study Plan

The key is AZ-900 is not to overthink it. This one is free with the cornflakes. Take an Azure Virtual Training Day: Fundamentals course to get your free exam voucher then either have a go at the exam or go study with the Microsoft Learn Learning path with a copy of the study guide in hand (or on screen; save paper please).

If you fail it you can always redo the training day or pay £69 to save yourself the hassle.

Practice Exam? Don’t bother. Just enjoy learning and relax about it.

DP-300: Cloudy With a Chance of Database Failover

Not content with just one exam to pass I’ve gone and done another: DP-300: Administering Relational Databases on Microsoft Azure. This one I nearly passed out whilst doing it but thankfully I passed the exam instead.

This one along with DP-900 completes the two exams I needed to do this year so I am very pleased with both passes and both done first time.

This also means I get another shiny badge to put up on this blog so here it is and yes you can click to verify I’m not fibbing about it:

The Study Plan

I could’ve very much done a copy and paste job on the DP-900 effort I did earlier this month but that would’ve meant that I couldn’t write another witty title and that would be boring.

  1. I have now 6 years experience deploying, patching, configuring, troubleshooting and tweaking SQL Server. In these exams well founded experience and knowledge of what you’re being tested upon helps.
  2. Used the learning path for DP-300 on Microsoft Learn. I’ll admit at this point I did not finish the last two modules on Automation and High Availability but thankfully I did very well on those questions.
  3. Again, used the Measureup practice test and yes some similar or even the same questions came up on the exam. I did start to notice with this test that I began learning the answer by recognising the question rather than understanding what was being asked. The note of caution here is to not rely on this too much as there’s only 122 questions in the bank.

It’s quite a hard exam to do and I found it challenging. Whilst SQL Server is familiar to me Azure SQL Database is completely new. I had a lot to learn in a short space of time but I got through comfortably. If you’re taking the same exam soon then all the best you.

DP-900: Putting the Fun Back Into Data Fundamentals

My last Microsoft exam was back in 2017. Really.

Today I managed to pass DP-900: Azure Data Fundamentals with a passing score of 982/1000.

Should be noted that the contents of the exam changed on 5th May 2022. From the updated skills measured sheet it would occur to me that they made the new format more “fundamental”. That’s not to say it’s an outrageously easy exam. I had to learn a few new concepts but as someone with an interest in SQL Server I enjoyed the learning process.

Here’s the badge to say “I did it”.

The Study Plan

  1. I attended the free Azure Virtual Training Day: Data Fundamentals from Microsoft. Each session was just under 4 hours long and was a pre-recorded video. By attending across the two full days you receive a credit to take the exam for free so not only do you get an intro to the subject you also save £69 for the exam.
  2. Used the Azure Data Fundamentals Learning Path on Microsoft Learn. This was a good source of basic knowledge and a few free labs on Azure were available too. Made lts of notes here to revise with later on.
  3. Subscribed to the official practice test available on Measureup.com. Some questions in this practice test came up on the exam although it must be said that the practice test probably does not reflect the May 2022 changes just yet but keep an eye on the website for more info. I put the test in practice mode and set it to explain wrong answers to strengthen my knowledge and further improve my notes.

Overall not the hardest exam to pass. As long as you understand the subjects in the exam you’ll have no problem passing it. All the best!

Review: Star Labs StarBook Mk V

It’s finally here! I’ve long run a combination of a custom built ATX gaming PC and also a Dell XPS 9360 laptop. Both have served me well but both are overdue a replacement after a long lockdown. I had previously seen Star Labs’ StarBook MkV mentioned on OMG! Ubuntu! and I was very keen to give it a try.

I placed an order for the StarBook Mk V back in August 2021 and after a patient wait it was finally delivered early December. I’ve now had an opportunity to use the laptop for a decent amount of time so here’s the review!

Star Labs StarBook Mk V
Undressed on my coffee table. Candle for mood.

Specification as reviewed:

  • Screen: 14″ IPS, 1920 x 1080 (16:9 ratio) @ 157 ppi, 60Hz refresh rate
  • CPU: Intel “Tiger Lake” Core i7 1165G7 (4 core) with Intel Xe Graphics
  • Memory: 64GB (2 x 32GB) G.Skill Ripjaws DDR4-3200
  • Storage: StarDrive 1000GB PCIe Gen 4 SSD
  • Wireless & Bluetooth: Intel AX201
  • Webcam: 720p
  • Battery: 65Whr (quoted at up to 11 hours battery life)
  • Keyboard: UK
  • Warranty: 1 year limited

For the full details check out the Star Book specification page.

I also added in a StartPort adapter (£69) and USB Recovery Drive (£9) to bring the total cost including an early order discount to £1,511. Given Star Labs are a smaller scale manufacturer than the likes of Dell the price versus specification didn’t seem too bad to me. I considered another Dell XPS 13 on the shortlist and didn’t feel that the StarBook Mk V was poor value by any stretch.

There are quite the many choices of Linux distributions available. For selected distributions Star Labs will also contribute some of the sale price to the maintainers. If you really want it for some reason you can also have Windows but that would arguably break the spirit of the product. For my laptop I chose Ubuntu 20.04 LTS combined with coreboot firmware.

Packaging & First Looks

The StarBook Mk V arrives in some seriously sublime packaging that’s been custom designed for the job. The outer carton is even branded Star Labs. Inside the box I found the laptop securely packaged with foam bumpers with the accessories packaged in two separate boxes. Unfortunately I did not have a Cat available to thoroughly test the packaging but I am sure they’d be impressed too.

Packaging
All safe and secure.

The actual box for the laptop features schematics of the device at each respective elevation. It’s another great finish to the product and oozes that due care and attention to detail I’m craving.

Inner Packaging
Want it.

Plastics report: I hate unboxing but here it’s worth mentioning that the laptop comes in a blue Star Labs sleeve and a screen protector cloth in place of any plastic on the trackpad or screen. Whilst the sleeve isn’t suitable as a day-to-day carry case it is very useful to have. I keep the sleeve on the laptop then put it into a carry case to protect from scratches from other accessories.

There were plastic bags for the shipping document, USB recovery drive, charger, charging cable and the UK plug adapter. These along with the foam bumpers are the only plastic you’ll receive in the box. Considerably better than quite the many PCs I have unboxed.

Charger, UK Plug, USB to barrel connector, recovery drive.
Hello! I’m a 12-port USB-C hub.

Around The Chassis: Screen, Webcam, Keyboard & Trackpad

The Star Book Mk V features a matte black anodised aluminium chassis housing a 14″ IPS screen and your choice of keyboard (UK, US, German, Spanish, French and Nordic are available). The lid has the Star Labs logo embossed on there and it looks seriously classy. It’s a very fine looking laptop with a premium feel to it.

At last! We meet in person.

Connectivity wise you’ll find the following ports on the StarBook Mk V (from nearest to furthest from you):

Left

  • 2 x status LEDs
  • Thunderbolt 4 / USB 3.0 – Type C with Power Delivery
  • HDMI
  • USB 3.0 – Type A
  • DC Charging Jack

Right

  • Micro SD Memory Card Reader
  • USB 2.0 – Type A
  • USB 3.0 – Type A
  • 3.5mm Combination Jack

Should I have been let loose designing this laptop I would have definitely sacrificed a USB Type-A port or perhaps even the charging port for a Type-C port so I can keep a Yubikey connected with the docking station at the same time but each to their own on that regard.

One of the things I had a hard time deciding upon was the screen versus the Dell XPS 9360. Dell packed out the 2016 XPS 13 with a very good QHD+ IPS screen and that was something difficult to let go of. The Star Book Mk V screen next to the XPS 13 is not quite as impressive 1080p IPS screen but still it’s very good. It’s actually surprisingly bright and colours don’t seem washed out at all. Supposedly this screen works out at 400nits average brightness according to Star Labs. I have to acknowledge here that if you are looking at other laptops at a similar price point you’ll probably more screen choices such as higher resolutions, different ratios but unless you need a screen for high end graphic design the Star Book Mk V should surely fit your requirements. One thing I do not miss from the XPS 13 is a touchscreen; that’s got no place on a laptop as far as I’m concerned.

Desk hero. The StarPort USB-C hub is also plugged in here.

A non-descript 720p webcam is included. The positive change from the XPS 13 is the position! On the XPS 13 Dell placed the camera bottom left of the screen. People would often comment about the weird angle and being able to see my fingers as I typed on video calls. Returning to a top and centre webcam is definitely a welcome change although it’s not a very wide angle lens and doesn’t have a privacy shield if that’s your thing (you can disable it in coreboot configurator but more on that later). Like most laptop webcams it’s good-not-great but will more than suffice for day to day video calls.

Chuffin’ ‘eck I’m live on t’internet!

Next to the keyboard on both the left and right flanks you’ll find 4 x 4 Ohm speakers which are more than adequate as far as laptop speakers go. Certainly not studio quality but for any serious listening or gaming you’ll definitely want headphones. I found them very much acceptable for watching some tutorial videos and I’m sure they’ll be fine for TV and Films on the go as well.

Keyboard wise this laptop also delivers. The backlit keys are generously large, well spaced out and smoothly finished to the touch. Typing on the keyboard you’ll find firm but forgiving resistance. There is slight flex in some places on the chassis but you’ll have to look closely for it so nothing to worry about. Star Labs have added an Fn key with the usual stable of F key controls as well. One mild bit of entertainment for me is that there is no Windows key! On this keyboard it’s the “super” key and that’s not something I’ve ever seen before except with Macs.

At the bottom of the chassis the StarBook Mk V features a smooth glass trackpad with separate left and right clicks. There is a bit of a gap between left and right which does take a little bit of getting used to. Again I found the trackpad very responsive and easy to use. It also supports mouse gestures such as double finger scrolling which is a welcome feature. The glass does tend to pick up some oil as you use it so I’ll probably refrain from scoffing snacks whilst working with this laptop.

Performance, Battery Life & Storage

Inside the Star Book Mk V you’ll find an 11th generation Core i3-1110G4 dual-core with UHD graphics or i7-1165G7 quad-core processor with Xe graphics. The Core i3 variant wasn’t available at the time of ordering but that’s OK because I wanted speed not steadiness. With the configurable TDP (Thermal Design Power) profile set to Performance (28W) I returned the following Geekbench 5 result which compared quite well to other results I found such as the Microsoft Surface Pro 8:

1607 single-core, 5516 multi-core.

One interesting thing about this laptop is that you may opt for a standard American Megatrends firmware or use coreboot instead. Initially I thought coreboot was perhaps not the right choice for me but eventually decided to give it a go. Opt for coreboot and you can use the nifty coreboot configurator app from the StarLabs PPA to tweak the laptop. Everything can be tweaked here from disabling devices, configuring the processor TDP and adjusting the keyboard backlight timeout:

Coreboot
No more Intel Management Engine to bother you sir/madam.

Thanks to the supply crisis we find ourselves in a fortunate situation regarding the battery. The specification was upgraded for free to a 65WHr battery. That did incur a few weeks delay for certification but generously received non the less. Under Ubuntu 20.04 with the balanced power profile set in coreboot I have found battery life at 50% display brightness doing a variety of tasks I’m getting probably around 6-8 hours out of the laptop without TLP or Powertop in use. That’s a bit short on the up to 11 hours claim (who’s isn’t) but it’s comfortable figure for day to day work.

For whatever reason at the time I decided to opt for 64GB of DDR4 memory despite having no real use case for it. Configurations ranging from 8GB all the way up to 64GB are available and – unusually for many notebooks these days – you can replace the memory if you need an upgrade.

A small note on the memory configuration. A manufacturer using this and similar CPUs can configure it with DDR4 SO-DIMMS like the StarBook which maxes out at 3200Mhz or it can be configured with LPXDDR4 at 4277Mhz. Whilst the advantage of using SO-DIMMS is that they are replaceable it should be noted that the LPXDDR4 brings overall higher memory bandwidth. If you are buying a laptop with Intel Iris Xe then you should know that memory bandwidth is everything and that SO-DIMMS work out slower so watch out for that in any benchmarks you see out there.

The laptop comes with an Intel AX201 WiFi & Bluetooth module. Connected to my AVM FRITZ!Box 7530 (WiFi 5) I have found it to maintain a solid signal with no drop-outs. Sadly with a 26 Mb/s internet connection I will be unable to fully stretch it however for any HD streaming from your NAS this will do the job. I have had some concerns raised to me privately about WiFi. I contacted the team at Star Labs who suggested some tests and we were unable to find any fault.

The Star Drive SSD is worth a mention independently. I did some digging on the specifications page and found that the SSD uses a Phison PS5018 controller with 96 layer Micron B27B memory. KDiskMark returned the following results with the default 5 passes of a 1GiB file:

KDiskMark Results
Faster than I can do spreadsheets at least.

Conclusion

It’s taken a while to get this notebook but it’s definitely been worth the wait. It’s been a very pleasurable experience using the StarBook Mk V with very little to disagree about. Overall the Star Labs StarBook Mk V is a solid contender for your shortlist and I’d recommend it for Linux users.

Price and availability: from £779 at https://starlabs.systems.

Pros

  • Excellent packaging and accessories.
  • Premium feel chassis with strong keyboard and trackpad.
  • Lots of customisation options available: CPUs, memory, OS and even the firmware.

Cons

  • Competent but arguably not so impressive screen specifications compared to other laptops.
  • One more USB-C port would be nice.

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