Seriously, Stop Using Windows Server 2012 & 2012 R2!

(Also SQL Server 2012 please)

Extended support for Windows Server 2012 and 2012 R2 expired on October 10th 2023. We’re coming up to November 2023’s Patch Tuesday which means that there’s really, really, really no life in Server 2012 or 2012 R2 any more in case that first deadline wasn’t important enough. Hacking crews out there will highly likely be able to spot a vulnerability in Server 2012 / R2 by checking out the vulnerabilities for Server 2016 and newer. So in other words if you’ve not planned to be off Windows Server 2012 / R2 by now you’re a bit stuffed. That is unless your organisation’s forking out for Extended Security Updates in which case you can breathe easy a bit longer.

If you are in the UK have Cyber Essentials renewals coming up you either need to be shut of the servers or segregate them somewhere off the main network to their own retirement VLAN before the audit starts otherwise you’ll fail it. Don’t say I didn’t warn you.

Don’t Just Move It To Azure!

Yes it’s true that you can move your server to Azure and get an extra three years of security updates included in the price of the VM service. Three years sounds a lot of time but that will run down before you know it. So don’t kick the proverbial can down the proverbial road.

Moving a series of servers from a private cloud or IT infrastructure to a hyperscaler can also be costly in direct costs for the VM (CPU, memory, Operating System, disks, etc) but may also result in hidden fees in terms of having to build remote access solutions bring in consultants and even patch the application. It’s generally cheaper to run VMs in a private cloud if they are needed 24/7 so check costs carefully.

Mark Your Calendars for Windows Server 2016 End of Extended Support

January 12th 2027. It’ll be here before you know it.

Discussing Authentication Modes in SQL Server

I have been on holiday for the past two weeks but just before I left the subject came up with a client regarding authentication methods in SQL Server. Whether you are logging in using SQL Server Management Studio (SSMS) to make queries or configuring an application to work with SQL Server the authentication method is important to consider. 

By authentication we mean a process a user must complete to gain access to a system. SQL Server roles and rights fall under authorisation – determining what access a user has in a system – which I’ll discuss another time.  

When you install a fresh SQL Server instance on Windows you’ll be prompted regarding the authentication mode to have it in: 

  • Windows – Default and enables Active Directory authentication only. 
  • Mixed – Enables both Active Directory and SQL Server’s built in authentication method 

You also get to specify what AD users and groups to add to the sysadmin role. When I do this for clients I make sure to identify the users or DBA groups to add. Adding the domain admins group I would advise avoiding unless as a last resort because given that sysadmin has read permissions on data in all databases there should still be a separation of roles between an IT admin and someone in an organisation who has a both requirement & trust to access that information. 

If you change your mind later on after the install you can switch between modes in the instance properties in SSMS or using the registry. 

I recommend if possible that an SQL Server instance uses Windows Authentication. This is because it’s simply put the most secure form of authentication of the two. 

Windows Authentication makes use of an organisation’s existing Active Directory user directory. This mode is always active and is often referred to as “Trusted”. I’ll not go into the exact workings of Active Directory authentication in this post but the critical point is that SQL Server is not performing the authentication itself. Instead the authentication is done against Active Directory by passing back authentication tokens. A slight downside would be that this creates a dependency on a working and redundant Active Directory Domain Services setup (read: ideally two servers with AD replication working and healthy).  

When using an SQL Server authenticated login this will use SQL Server’s own authentication scheme which is much weaker than Active Directory. An example of how much weaker this is would be that in the communication between the client and SQL Server instance you’ll find the password sent in plain text. 

Special Note On The sa Account 

There’s a default account in SQL Server which by default and on installation is named ‘sa’. This is the most powerful account in any SQL Server instance and has the SID 0x01. 

I often get asked the question either in handover or in a support query about the sa account and my answer is always that I don’t use it. Applications, MSPs and consultants that ask for this account lose a few points for doing so. Using the sa account to configure an application or for general use is an absolute no. 

I highly recommend leaving the sa account disabled. It’s also recommended to rename this account as an attacker can usually assume there is an account named sa on the instance to try for. 

As a safer alternative giving users named logins is highly recommended for accountability purposes instead of a shared account. 

Note that if you install SQL Server in Windows Authentication mode the sa account is still created but with a random password and left disabled. 

Database Configuration Checks With The sys.databases View in SQL Server

Recently building a system and preparing to handover the system to a colleague who will be completing the build they asked how they SQL Server databases were configured for the transaction logs, compatibility levels and other things before before other data was loaded in.

To answer questions on that regard you could go through each database one-by-one in SQL Server Management Studio to check the configuration but that’s going to get fairly tedious really fast.

As I’ve said before it’s often best to try and script things out to save them for later rather than poking through the GUIs all the time so this is where building something you can repeatedly use comes in. In this instance the view sys.databases is a really useful one to know.

I’ve built myself a T-SQL script that I use to bring out useful information I can then copy out for documentation or just a quick check of the databases. This script is available in my GitLab repo for you to try. My recommendation would be to modify to your requirements or be an inspiration to build your own.

Your SQL login needs to have ALTER ANY DATABASE, VIEW ANY DATABASE or CREATE DATABASE permission at server level or be in the SYASADMIN server role. If you call the view any database you have the db_owner role over will appear too.

This script I use to give a quick check following building a new system. Just an an example it’s usually a really good idea to have AUTO CLOSE and AUTO SHRINK set to OFF on production databases. Sometimes clients might set these on as they sound like a good idea just by reading them. With sys.databases this is an example of option you can check to see what’s configured for either general checks or troubleshooting purpose.

My invitation to you is to check out my script, leave me a few comments and have fun building your own.

Making Yourself A Quick Backup in SQL Server

A nice a and simple one to share this week. Often when giving SQL Server consultancy I have to make backups at points before I’m doing something hazardous in a client’s database. This might be patching or running a script for example. It’s best to take your own backups just in case something doesn’t go to plan.

I occasionally see people fumbling around the GUI of SQL Server Management Studio to do backups and when there’s multiple databases to do it can really get clunky. There’s an argument to say that often it’s better to learn to script rather than work through GUIs. I certainly agree. Learning to do things in SQL Server via T-SQL commands means you can save them for later and also save a lot of time.

Your most basic command to backup a SQL database is as so:

BACKUP DATABASE [MyDatabase] TO DISK = N'Backup_Mydatabase.bak' WITH COPY_ONLY, COMPRESSION, STATS= 10

That’s really it for you GUI fans.

Let’s break this down further and look at the arguments after the BACKUP DATABASE command:

TO DISK = N’Backup_Mydatabase.bak’ – instructs SQL Server to make the backup to the disk with the name as specified. In SQL Server 2008 R2 and above the backup path can be seen in SSMS by right click the instance name > Properties > Database settings tab and note the path for Backups right at the bottom. Prior to (if I remember correctly) SQL Server 2008 R2 this backup path needed to be specified in full. You can specify a full path if you want to backup elsewhere but you need to ensure that SQL Server has permissions there.

COPY_ONLY – this option instructs SQL Server to only make a copy of the database and not record it in the backup chain. What this means is that if you have a disaster and want to recover then the backup you have just taken isn’t considered the last full backup in the chain. You should consider using this option for copying databases to another server and also for backups outside the normal backup routine.

COMPRESSION – applies compression to the backup. Leaving this off will mean SQL Server will follow the server’s default setting. I have the habit of doing this because unplanned backups take space somewhere and adding unplanned backups can tip the balance if you’re not careful. This being said you should always check space before making backups and restores.

STATS = 10 – this is a useful argument to add on as in the messages tab of SQL Server Management Studio this will give you a progress message at every interval which is a multiple of the number you have specified. So for 10 for example it will say when it’s reached 10%, 20%, 30% and so on up to 100%. This is handy to know as the backup progresses so you can estimate how far off completion you are.

Why Managing Transaction Logs in SQL Server Is Important

This past week I had a situation arise where the SQL Server transaction logs for a particular site grew out of control. This ended up consuming an entire disk volume for the log files which eventually caused the SQL Server to stop processing and by extension caused application downtime. This can be a common cause of unplanned downtime for an application when the transaction log was not managed correctly. Just what is the transaction log in SQL Server for and what do you need to know about it?

What is the transaction log for?

In SQL Server each database consists of two types of files: the first is the data and the second is the log file. Each database may have one of each or multiple data and/or log files.

The database file contains the tables, views, functions, indexes, stored procedures, etc. Basically all the objects in the database. This file normally has the extension .mdf.

The log file on the other hand contains a record of transactions that have occurred in the database. The transaction log file is important to consider for many reasons including performance, data integrity, disaster recovery and high-availability. This file normally has the extension .ldf for primary log files or .ndf for secondary logs.

Note a common myth is that in SIMPLE recovery mode the transaction log is not switched off. All operations are recorded in the transaction log whether that be FULL or SIMPLE mode. The difference is in SIMPLE recovery mode once the transaction is committed into the database then the log is truncated.

Why is it important to manage the transaction log?

The most important answer is that the transaction log forms part of the disaster recovery plan of any SQL Server database. If a disaster occurs then backups of the transaction logs will be required to restore to the last known good point in time.

An immediate unwanted effect of uncontrolled transaction logging is that the log file will continuously grow if autogrowth is enabled. The risk is that this can eventually grow to consume the entire disk volume the transaction log occupies. If SQL Server cannot grow the log file of the database then the transaction it is trying to process will fail.

Why and when should I use SIMPLE or FULL transaction logging?

When deciding on the most appropriate transaction log the decision should be focused around the recovery requirements and acceptable loss window.

For example if you have a live ERP system you should consider FULL transaction logging so that you are able to restore the database using transaction log backups if a failure occurs after a full or differential backup of the database is done.

On the other hand if you had copied the same database into a temporary test system and you are not using the test environment with intention it should be a perfect replica of live then consider using the SIMPLE transaction logging method.

Generally use SIMPLE:

  • Test/training databases.
  • Data warehouses.
  • Settings databases (i.e: lists of usernames, application configuration where the data does not change frequently)

Generally use FULL:

  • Production databases for live OLTP applications.
  • UAT and Pre-Production systems where there is a requirement to mimick the live environment configuration exactly for proving purposes.

You should also consider switching a production system with databases in FULL recovery mode to SIMPLE on a temporary basis whilst you are performing an application upgrade or patch which updates the database. This is to avoid the transaction log growing out of control during the operation. After finishing the upgrade the recovery mode should be switched back to FULL.

Footnote: Switching between recovery modes.

  1. Stop all dependent applications for the databases.
  2. Take a full backup of the databases you are switching the transaction log for. Safety first.
--Set the database to single user mode so that further transactions are stopped.
ALTER DATABASE [ExampleDatabase] SET SINGLE_USER WITH ROLLBACK IMMEDIATE

--Switch the recovery mode
ALTER DATABASE [ExampleDatabase] SET RECOVERY FULL | SIMPLE 

--Finally set the database back to multiple user mode.
ALTER DATABASE [ExampleDatabase]  SET MULTI_USER

You can then start any application services that depend on these databases.

Now That We’ve Got a Cumulative Update…Updating SQL Server on Linux

A few weeks’ ago I blogged about installing SQL Server 2022 on Linux. It just so happens to be that Cumulative Update 8 for SQL Server 2022 came out this week. This gives us the perfect opportunity to talk about applying those all important CUs to the SQL Server we built a couple of weeks back.

As discussed applying SQL Server Cumulative Updates on Linux works differently to Windows. On Windows you generally either get CUs by manually downloading the update via Microsoft’s KB on that particular update or accidentally let one install via Windows update if there’s a security fix. On Linux you generally get updates via the repositories you have configured for your server.

Applying Cumulative Updates for SQL Server (of any supported version) ensures that you have the latest fixes for the SQL Server platform. Each update is certified to the same degree as a service pack used to be and Microsoft generally recommends you keep up to date with their installation. That being said you still should test carefully in UAT before applying to a live system.

The first thing you need to do of course is backup your SQL Server. Something could go wrong so you must make sure you have a rollback plan in case that does happen. This could be: taking a snapshot of the server’s VM in your hypervisor, performing a full backup of all the system and user databases, initiating a full server backup using your favourite backup agent or something completely different.

Once you have a test plan in place which has been approved plus your backups you are now ready to install the latest Cumulative Update.

Step 1: Check to see if you’ve got the correct apt source in your repos:

sudo apt edit-sources

You will then get a 1-4 choice for which editor you want to use. I chose nano which is option #1. At which point you’ll see nano appear. Scroll right down and find your sources.

If you don’t see Microsoft’s sources for SQL Server in there it’s not all bad news as Microsoft have made a guide on how to resolve that problem.

Once you are done reviewing the sources list press CTRL + X to close nano.

Step 2: Run apt update to fetch the current package list from the repositories:

sudo apt-get update

This takes a few minutes and for my server resulted in a 14 MB download. This command is vital to ensure that the next command runs properly otherwise you’ll be using an outdated package list.

Step 3: Perform an upgrade of msssql-server using apt:

--To update everything on the system at once
sudo apt-get upgrade 

--To do MS SQL Server only
sudo apt-get upgrade mssql-server

This will then list out all the packages that need upgrading based on what’s installed to your Server vs what’s available in the repository. If you decided to upgrade everything one of those packages should be…yes you guessed it…mssql-server. Cumulative Update 8 is approximately 268 MB to download:

You are of course going to answer ‘Y’ to this question. Or press enter (note that the “Y” is capitalised. This means that it’s the default answer if you smack return).

This will then run through all the updates to go through. Highlighted here is apt setting up the mssql-server package version 16.0.4075.1-1 which is indeed Cumulative Update 8.

Step 4: Verify the mssql-server service is alive:

systemctl status mssql-server --no-pager

As you can see we’re onto a winner:

At this point it’s also probably a good idea to open SQL Server Management Studio or Azure Data Studio to check you have a working connection. To double check you have Cumulative Update 8 you could also execute the following command in whatever SQL query tool you are using:

SELECT @@VERSION AS VersionString
Microsoft SQL Server 2022 (RTM-CU8) (KB5029666) - 16.0.4075.1 (X64)  	Aug 23 2023 14:04:50  	Copyright (C) 2022 Microsoft Corporation 	Developer Edition (64-bit) on Linux (Ubuntu 20.04.6 LTS) <X64>

At this point you should start performing your acceptance tests on your databases and applications. Aim to verify that the usual business and system processes are working before declaring a success!

But What If I Wanted A Specific Version of SQL Server?

Whilst it’s usually recommended that a new SQL Server instance should go through a UAT phase with whatever application(s) will be running against it using the latest CU available at the time. However there could be situations where a specific version of SQL Server is required. Whatever that reason in order to do this run the following commands:

sudo apt-get install mssql-server=<version_number>
sudo systemctl start mssql-server

Where <version_number> is the version string you need. For example Cumulative Update 7 is 16.0.4065.3-4. To find the version number you need consult the release notes for SQL Server 2022 on Linux.

TLS on Windows is Dead. Long Live TLS on Windows But Also Avoid Losing Connectivity to SQL Server.

Microsoft have announced this week that future versions of Windows will disable TLS (Transport Layer Security) 1.0 and 1.1 by default. These ageing cryptographic protocols are designed to secure traffic over a network. The move is a bid to improve the security posture in Windows by ensuring that only newer versions of TLS are used between client and server applications.

TLS 1.0 and 1.1 were standardised in 1999(!) and 2006 respectively. They were both deprecated in 2021 via RFC 8996. Although Microsoft claims that no known unpatched exploits exist in the Schannel implementation newer versions of TLS offer much better security. With older versions of TLS a number of bodies have mandated that these older versions should be avoided. For example as the Payment Card Industry (PCI) have deprecated their use since 2018. There are a number of security flaws with both TLS 1.0 and 1.1 which means that we can no longer rely on them for securing traffic.

In addition all major browsers have dropped support for anything prior to TLS 1.2 since 2020. As with all things in computing security it’s best to be ahead rather than behind. There shouldn’t be any browsers and OSes out there that are still supported and can’t use at least TLS 1.2. I fully recommend keeping ahead with developments and plan accordingly to drop anything prior to TLS 1.2.

SQL Server and Applications Impacted

Although Microsoft believe that usage of deprecated versions of TLS are low via their telemetry it would be wrong to simply assume that you can turn off TLS 1.0/1.1 and job done.

If you aren’t sure about how this will impact your business it’s time to start with a review of your applications and how they will be affected. Soon there will be Windows desktops out there that definitely don’t support older versions of TLS out of the box. Whilst Microsoft have stated that you can re-enable TLS 1.0 and 1.1 via the Schannel registry keys in the meantime you absolutely shouldn’t bother with doing so. There’s a reason things move on. Microsoft will at some point do the right thing and completely remove deprecated versions of TLS from the operating system. Putting off the problem won’t solve anything long-term.

Possibly the most direct way this affects SQL Server based applications is indeed the front-end. Many applications now work via a web UI rather than a Windows application. This is perhaps where your investigations should start.

For internet facing applications you could run a test via Qualys which will produce a useful report on how your server is configured. Scroll down and you’ll see the projected impact regarding client browsers and OSes with what versions of TLS they might use.

Yes I do run this test against this blog.

If your applications are internal only it’s not wise to assume that your wires and airwaves are safe even if you own them. for these you can check the Schannel registry keys at the following location:

HKLM SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\

You can check individual protocols at this location to see if they are enabled or disabled.

Getting down to the SQL Server level things get more interesting. Support for TLS 1.2+ exists as of SQL Server 2016 so these versions are good to go out of the box.

For SQL Server 2014 if you have these configured with an encrypted connection this version needs a cumulative update applying before it will support TLS. By now you really, really should have applied an update beyond the version this was introduced anyway. for any new deployments of SQL Server 2014 instances you might have to do remember to apply CUs after you’ve done the install.

For SQL Server 2008, 2008 R2 and 2012 things are arguably beyond the point with those releases as they are no longer supported. You can get yourself a hotfix to apply to those too but unless this is for an application that’s segregated away in some corner of the network for legacy purposes you’ve either got bigger things to worry about or another good reason to upgrade if this is a production system for some reason.

Potentially you’ll need to update the client driver if they use the SQL Server Native driver. Check with the application vendor for the system requirements for this.

Weekend Project: SQL Server 2022 on Ubuntu

There’s something I’ll have to admit to: I don’t (didn’t) have an SQL Server test instance to play with. Gasp! I broke apart my Windows desktop earlier this year, sold all the parts and then remembered how am I supposed to play with SQL Server without it? Well it did save some desk space…

This weekend it came to the top of my task list to build another so for this brief tutorial I’m going to show you how to install SQL Server 2022 onto an Ubuntu Server. Yes that’s right; no Windows involved.

Pre-requisites

  • A fully setup Ubuntu Server 20.04 running on either a spare PC/server, Virtual Machine, cloud service, basically somewhere. Hell they even run Doom on pregnancy tests these days so I’m sure you can find something to run it on.
  • SQL Server 2022 requires a minimum of 2 GB of system memory so spec/configure as appropriate.

Once you have your shiny new Ubuntu Server you should then use SSH to connect into the environment and let the fun begin.

Step 1: Import the GPG keys for the Microsoft repository. This means that you can trust the repo that you’ll download SQL Server 2022 from:

curl https://packages.microsoft.com/keys/microsoft.asc | sudo tee /etc/apt/trusted.gpg.d/microsoft.asc

Step 2: Register the Microsoft repository with apt. This means that you add the address of the Microsoft repository into apt’s list it uses to check for and download software & updates. This is where you’ll actually download SQL Server 2022 from:

sudo add-apt-repository "$(wget -qO- https://packages.microsoft.com/config/ubuntu/20.04/mssql-server-2022.list)"

Step 3: Update apt’s list of available updates then instruct apt to install SQL Server 2022. Note the -y switch after the install argument means that you are telling apt to do all this automatically i.e.: yes to all prompts. This will trigger a download around 1.3 GB in total so warm up that internet connection:

sudo apt-get update
sudo apt-get install -y mssql-server

Step 4: Run mssql-conf setup to configure your newly installed SQL Server 2022 instance:

sudo /opt/mssql/bin/mssql-conf setup
  1. You’ll first get asked for the edition. I chose number 2 for Developer as I want to use this build as a test/training server. Whatever edition you choose do make sure you are using an edition you are appropriately licenced for. You’ve been warned.
  2. Following choosing an edition you’ll get asked to accept the licence terms. I know you’ll read them fully and very carefully but make sure you type “Yes” to accept.
  3. Next will be the language. I chose 1 for English but as you require for this.
  4. After that you’ll get prompted to specify an sa password. Make sure you choose something secure and record it securely especially if this is production.

Step 5: Confirm that the service is running. It would be most definitely disappointing if it weren’t:

systemctl status mssql-server --no-pager

You’ll get something resembling this which confirms that SQL Server 2022 is running:

If you’re new to SQL Server on Linux then something you need to be aware of is that you can’t run SQL Server Management Studio (SSMS) on Linux. As an alternative you can go try Azure Data Studio which has the Admin Pack for SQL Server extension pack available that includes tools for Profiler, SQL Server Agent, Import and for working with .dacpac files.

Once you are connected to the SQL Server instance then one thing to note if you run the T-SQL command @@VERSION you’ll get something like this:

Microsoft SQL Server 2022 (RTM-CU7) (KB5028743) - 16.0.4065.3 (X64)  	Jul 25 2023 18:03:43  	Copyright (C) 2022 Microsoft Corporation 	Developer Edition (64-bit) on Linux (Ubuntu 20.04.6 LTS) <X64>

Specifically the point here is that Cumulative Updates (CUs) in SQL Server on Linux are handled differently than Windows. On Ubuntu Linux to take an example CUs are delivered using apt. This is unlike Windows where you have to download and install the cumulative update that you want or accidentally let Windows Update install one if there’s a security fix that needs applying. This means that the release you get by default from the repository is the latest one.

So, congratulations. You’ve made it this far. If you don’t like reading this blog (why?) then you can always follow Microsoft’s direct instructions on the setup above but then you’ll have to admit I made you scroll all the way down here to find this link.

Bonus Round! Restoring AdventureWorks Sample Data

Now you have your newly installed Ubuntu Server with an SQL Server 2022 instance you’re going to need some test data in there (unless you’re straight into production in which case bon voyage!).

To do this you can use wget to bring in the SQL Server 2022 edition of the venerable AdventureWorks databases.

--OLTP
wget https://github.com/Microsoft/sql-server-samples/releases/download/adventureworks/AdventureWorks2022.bak

--Data Warehouse
wget https://github.com/Microsoft/sql-server-samples/releases/download/adventureworks/AdventureWorksDW2022.bak

--Lightweight
wget https://github.com/Microsoft/sql-server-samples/releases/download/adventureworks/AdventureWorksLT2022.bak

This should download the databases into your Home directory if you haven’t done a cd out of there.

You can then use Azure Data Studio to restore the databases if you have preview features turned on. If you don’t then you can restore using the following T-SQL:

--OLTP
USE [master]
RESTORE DATABASE [AdventureWorks2022] FROM DISK = N'/home/<user>/AdventureWorks2022.bak' WITH  FILE = 1, MOVE N'AdventureWorks2022' TO N'/var/opt/mssql/data/AdventureWorks2022.mdf', MOVE N'AdventureWorks2022_log' TO N'/var/opt/mssql/data/AdventureWorks2022_log.ldf', NOUNLOAD,  STATS = 10

--Data Warehouse
USE [master]
RESTORE DATABASE [AdventureWorksDW2022] FROM  DISK = N'/home/<user>/AdventureWorksDW2022.bak' WITH  FILE = 1, MOVE N'AdventureWorksDW2022' TO N'/var/opt/mssql/data/AdventureWorksDW2022.mdf',  MOVE N'AdventureWorksDW2022_log' TO N'/var/opt/mssql/data/AdventureWorksDW2022_log.ldf', NOUNLOAD, STATS = 10

--Lightweight
USE [master]
RESTORE DATABASE [AdventureWorksLT2022] FROM DISK = N'/home/<user>/AdventureWorksLT2022.bak' WITH  FILE = 1, MOVE N'AdventureWorksLT2022_Data' TO N'/var/opt/mssql/data/AdventureWorksLT2022.mdf', MOVE N'AdventureWorksLT2022_Log' TO N'/var/opt/mssql/data/AdventureWorksLT2022_log.ldf', NOUNLOAD, STATS = 10

Last Week in Tech…

Two things caught my attention in the IT world this week.

The first was an unfortunate and catastrophic incident involving Danish cloud provider CloudNordic. The cloud provider told customers this week that following a ransomware attack that all their data was effectively lost and they were not prepared or had the means to negotiate with the attackers. The firm believes that the attack happened during a move from one data centre to another as the unknowingly infected servers were brought to the same network as their administration systems. Thankfully it appears that no data has been taken by the attackers however all the backups the company retained were also encrypted.

This isn’t and shouldn’t be a “told you so” moment or an argument against going to the cloud but it does serve as a reminder that even though your systems are in the cloud you really need to have a complete & tested backup of critical data. If the situation arises like this event and the provider is totally compromised you may be left in a disaster recovery situation you can’t fully recover from. Doesn’t matter if you are a customer of a hyperscaler like Microsoft or AWS because whilst your data ought to be safe on their servers it still doesn’t negate the need for your own off-site backups.

I really do feel sorry for the engineers at CloudNordic right now and wish them the best for the recovery effort.

Second was a piece in ISP Review that Ofcom decided it was time to consult on the use of “Fibre” in marketing for broadband services in the UK which quite clearly weren’t fully fibre optic. We’re talking mainly about ISPs reselling Openreach based VDSL2 which is Fibre to the Cabinet (FTTC) with the country’s expansive copper telephone cables used for the “last mile” to the property and Virgin Media who use Coaxial cables in a similar fashion.

Does anybody remember the halcyon days of the late 00s to late 10s where ISPs marketing broadband were getting away with vague terms such as “Meg” to describe download speeds, “up to” for ADSL2+ technologies that couldn’t possibly offer the 24mbps speeds advertised and – personal favourite for this one – advertising services as “unlimited” but burying an actual limit into the so-called Fair Use Policy (or “FUP”).

Yes. This would be the next battle in that ongoing saga.

It really should be a no-no that confusing marketing terms like all of the aforementioned should be allowed to creep into marketing materials. Advertising a product as “Fibre” (of which the attainable speed with such technology is theoretically limitless) despite there being copper used in the delivery just means the consumer is actually receiving a service not strictly as described.

It’s important for the UK economy that we have access to fast, reliable and affordable broadband services and advertising them fairly which means accurate & correctly is the first step in the uptake process for the end-user. There shouldn’t be terms like “full-fibre” to differentiate FTTC (Fibre to the cabinet) and FTTP/B (Fibre to the Premise/Building) for example.

WFH…Is It Over?

This week video conferencing specialists Zoom announced that they expect employees back in the office at least for some of the week. At least if you are working within “commutable distance” of their offices.

It’s not just a Zoom – which strangely was the weapon of choice when we were all sent home for the COVID-19 pandemic – but also the likes of Amazon have decided that they will track and penalise employees working from home too much. And it’s not just them either. Over the past year the likes of BT Group, Apple and Twitter/X have also decided on some form of return to work. 

So what’s the big fuss? 

Work from home was a necessity during the pandemic for obvious reasons but now that’s in some kind of endemic phase it’s not really a barrier to bringing people back to the office any more. Top level management are seemingly intent on using that office space they’ve spent the cash on to reap the benefits of bringing teams back together. Or so the theory goes right?

I read different articles and different studies on the effect from working from home. Some in favour, some against. Personally I think it’s very much down to the individual and their circumstances. I do work from home but I don’t really like doing it as I feel there should be a separation of work and home space but also interacting with people face-to-face is critical important. I do live alone so that’s a big reason for the aforementioned mind

There are MANY different benefits to working from home polices in terms of environmental benefits (less cars on the road and/or stuck on the M62 might be nice for some), parental responsibilities, focus in busy environments (who on earth likes working in open offices?!) and countless others.

Despite the fact I personally wouldn’t work from home if I chose to I would still discourage an employer from withdrawing the facility. Fact is that it’s outdated to think that computerised work can only take place in one location and that location must be the company offices. Not everybody wants to work in an office and be closely supervised on work they can do easily at home. Just why am I working this hard just so that employers can decide working from a beach bar is a bad idea?